Send inquiry through our support email >> firstname.lastname@example.org. Or call our phone customer service U S A on 1 888 301 3805 : Australia , Asia Pacific and Global use U S A call number for now. Our friendly staff will get back to you. We respond as soon as possible :- BUT- Please allow 24 to 36 hours for a reply. Give details of product, difficulty, purchase details etc along with your details for easy contact. ... Thank You.